This unit describes the skills and knowledge required to perform basic editing functions for screen productions.

It applies to individuals responsible for digitising, cutting and logging pre-recorded image and audio content under the direction of an experienced editor. Within clearly defined parameters, they also edit content using the basic functions of editing software.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


This unit describes the skills and knowledge required to assist with setting up and shooting low-budget, low-end single-camera video productions.

It applies to individuals who work under the direction of a qualified camera operator on pre-production and production tasks, including shooting footage with basic camera equipment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to apply problem-solving techniques to determine the origin of a routine malfunction and plan for its resolution.

It applies to individuals who work under supervision to provide frontline technical support, diagnose technical problems and determine potential solutions. These are key components of this support role.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


This unit describes the skills and knowledge required to record, prioritise and escalate client support requests.

It applies to frontline technical support individuals who provide information and communications technology (ICT) client support in a small or large office environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


This unit describes the skills and knowledge required to protect and secure stand-alone or networked client server environments.

It applies to technical support individuals who are required to maintain workflow and quality processes in a small or large office environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


This unit describes the skills and knowledge required to reduce the risk of a computer's operation being affected by spam or destructive software.

It applies to technical support individuals who, while working under a level of supervision, have responsibility to exercise the discretion required to protect and secure equipment and software in a small or large office environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.